Company Profile
Sinar Roda Utama is a medical equipment distributor with more than 25 years of experience, including in hemodialysis treatment and also as partners of ASKES Health Insurance, Jamkesmas and general patients in Hospitals.
With more than 25 years of experience as a medical equipment distributor, our Company has always been focused to assist Government program in order to deal with public health issues in Indonesia. Our company has excellent reputation and experience by continuously providing best quality products through good cooperation with world-class medical equipment manufacturers such as NIPRO Corporation, Toray, PDC, and also dialysis solution manufacturer from Aguettant Laboretoire.
With more than 25 years of experience as a medical equipment distributor, our Company has always been focused to assist Government program in order to deal with public health issues in Indonesia. Our company has excellent reputation and experience by continuously providing best quality products through good cooperation with world-class medical equipment manufacturers such as NIPRO Corporation, Toray, PDC, and also dialysis solution manufacturer from Aguettant Laboretoire.
Vision
To become a trustworthy distributor of medical equipment by focusing on customers and employees’ satisfaction
Value
- Professional
- Build ‘Strong and Continual Relationship’ with our Clients
- Continuous learning and improvement to promote Company growth
Hemodialysis Partnership
Sinar Roda Utama conducts joint partnership with hundreds of hospitals that serve ASKES, Jamkesmas and private patients, to provide hemodialysis service to patients with renal failure disease all across Indonesia.
Technical Support
Sinar Roda Utama provides maintenance and repair to NIPRO hemodialysis machines and their related equipments. Our main focus is to maintain and optimize performance & realibility of our state-of-the-art NIPRO hemodialysis machines, to ensure they always in optimal performance and reliability. We also cater maintenance of other NIPRO instrument products such as syringe pump and infusion pump.
Our Technical Support team is well trained and highly qualified. Every technician is regularly trained by NIPRO Engineer in order to accomplish fast, reliable and professional services to our customers.
We have Customer Call Service (CCS) located at each of our branch throughout Indonesia, ready to serve our customer 24 hours a day, 7 days a week, and will response to any complaints within 24 hours.
Our Technical Support team is well trained and highly qualified. Every technician is regularly trained by NIPRO Engineer in order to accomplish fast, reliable and professional services to our customers.
We have Customer Call Service (CCS) located at each of our branch throughout Indonesia, ready to serve our customer 24 hours a day, 7 days a week, and will response to any complaints within 24 hours.
